We will try to respond to any inquiry within 24 hours, 7 days a week. Since we play a support role in nautical and scientific field operations, occasionally everyone on staff will be deployed and you will only receive a quick acknowledgment.
You can also get a hold of us at firstname.lastname@example.org if you prefer.
That said… As much as we like robots, we pledge to never make you interact with one unless you want to! Your email will always be read and answered by a developer or a financial analyst.